Customer Support

We have implemented certain changes to ensure 100% customer satisfaction. Please Read the instructions provided below carefully

Trenbee Customer Support 


We at Trenbee aim to deliver complete customer satisfaction all around the clock therefore we have implemented in app support for all your queries 

  • Use the On page help tab to submit your request directly to the support team working 24x7 to provide faster assistance in no time
  • The Help directly connect your queries to your email from where you can manage all the response received from the team. 
  • You can reply to email received from the team to add further information

Whatsapp Support

We understand the need of human interaction therefore we have a dedicated team of agent available to chat on whatsapp for any assistance 

  • You can simply reach us directly by messaging us on whatsapp - +919910790125 
  • Alternatively, please click on the whatsapp Icon to start the conversation with our team
  • Please note :- Our working hours for Whatsapp support are Monday-Friday,11am-6pm 

Social Media

After receiving a lot of love and support from all our followers on social media, we have assigned a dedicated team for all social media channels to assist you for all your queries 

Email Support

Our email support is known to be one of the most preferred and efficient channel to resolve all types of queries and to ensure we keep on serving you better with the best we can offer,we have assigned three different teams for all the queries. 

  • Support team


for all support related inquiries about your product and service, we request you to connect with our support team via email elaborating the concern faced. Our email support team is present 24X7 to resolve all your queries. 

  • Management team 


For all general inquiries related to product and services,escalation and shipment issues, we request you to connect with our sales team directly. Our sales team is available during our working hours that is Monday-Friday,11am-6pm and generally takes 48 working hours to revert back to you with the final resolution. 

  • Business Development


Reach our marketing and business development team for all the queries which includes

  • Editorial and blog Submission
  • Advertorial 
  • Work with us 
  • Social Media collaborations 
  • Business collaborations 
  • Product featuring 
  • Brand Ambassador